Frequently Asked Questions

FAQs are a form of self-service, and most people, if not all, prefer to try and solve an issue themselves rather than wait for customer service.

  • How do I sign up?

    1. Signing up for Virtual Classroom is pretty straight forward. First, select your desired package and follow the prompts to complete the signup form.
    2. A verification link will send to your email to verify your account. Go to your email inbox and click verify. If your verification mail will not in your inbox please check your mail spam list.
    3. Finally. your account will be created. Within 24 hours, you will have a guidance seminar through our platform to use your virtual classroom.
    4. After your account will be analyzed, your(Teacher/Institutions) username and password will be sent to your given email account.
    5. We will contact you as soon as possible to assist you.

  • If you are signing up, an email is sent to you with a verification link. Firstly, check that you have entered the correct email address. If the email address you have entered is correct, then the message may have gone to your spam folder. If you’re unsure, wait 15 minutes and try again, being sure that the correct email address is added. More details contact us anytime.

    1. Mobile: 0774362792
    2. Email:

  • First, go to your login screen. Second, locate the link: forgotten your username or password? You will be redirected to a page that asks you to enter your username or email address. Once you’ve entered your information an email will be sent to the email address you registered with, instructing you on how to change your password.

  • Yes. You can easily upgrade your current plan at any time. To change your package: Send us an email to about your changes. We will change your package.

Have a Question?

Please feel free to send us an email or even give us a call at +94 774 362 792.

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